Privacy Policy
This Privacy Policy describes how Yardage LLC d/b/a Yardage Outdoor Living ("Yardage Outdoor Living", "we", "us" or "our") collects, uses, and discloses information about you when you use our website, online forms, services, or SMS messaging program. By using our services, you agree to the collection and use of information in accordance with this Policy.
SMS Messaging Program
Yardage Outdoor Living operates an SMS messaging program to schedule and confirm consultations, send appointment reminders, and share project and service updates with people who have asked us about our work. The following terms govern that program.
No Sale or Sharing of Mobile Information
Your mobile information will not be sold or shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors providing support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Program Description
Yardage Outdoor Living sends two kinds of text messages, each with its own consent: non-marketing messages about your consultation (appointment confirmations, reminders, and scheduling changes), and marketing messages about special offers, project updates, and service reminders. You may consent to either, both, or neither. Consent is not a condition of purchasing any goods or services.
How to Opt In
You opt in by checking the relevant consent checkbox on our online form at this website's opt-in page and providing your phone number, or by giving us your express written consent in another form. We keep a record of each opt-in: the date and time, the exact consent text shown to you, your IP address, and the version of this Privacy Policy in effect at that time.
How to Opt Out
Reply STOP to any text message we send. We will send one final message confirming that you have been unsubscribed, after which you will no longer receive text messages from us. Opting out of one message type does not affect the other unless you ask.
How to Get Help
Reply HELP to any message for support, or email info@yardageoutdoorliving.com.
Message Frequency, Rates, and Carriers
Message frequency varies with your inquiry and your project; you can expect approximately 2 to 8 text messages per month while your inquiry or project is active. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. Supported carriers include all major US and Canadian wireless carriers.
Information We Collect
We collect personally identifiable information you provide directly, including your name, email address, phone number, and the address of the property you ask us about. We also collect SMS consent records (timestamp, consent text, IP address, and policy version) when you opt in to our messaging program.
Log Data
When you visit our site, our servers automatically receive standard information sent by your browser, including your IP address, browser type and version, the pages you visit, the time and date of your visit, time spent on those pages, and other diagnostic data.
Cookies
Cookies are small files that may be placed on your device by a website. Our site may use cookies for session management and analytics. You may instruct your browser to refuse cookies or to indicate when one is being sent. If you do not accept cookies, some features of our site may not function correctly.
How We Use Your Information
We use the information we collect to:
- Respond to your inquiry and schedule your consultation.
- Send appointment confirmations, reminders, and service-related communications.
- Send marketing messages, where you have separately consented to receive them.
- Prepare estimates and carry out the work you engage us for.
- Comply with applicable laws and regulations.
- Detect, prevent, and address fraud, security, or technical issues.
Service Providers
We may engage third-party companies and individuals to facilitate our services (for example, hosting, scheduling, customer service, email delivery, and SMS delivery). These service providers have access to your personal information only to perform tasks on our behalf and are obligated not to disclose or use it for any other purpose.
Security
We use commercially acceptable means to protect your personal information. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.
Children's Privacy
Our services are not directed to children under 13. We do not knowingly collect personally identifiable information from anyone under 13. If we become aware that we have collected such information, we will delete it from our records.
Links to Other Sites
Our site may contain links to third-party sites. We are not responsible for the content or privacy practices of any third-party site. We encourage you to read the privacy policy of every site you visit.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the effective date at the top.
Contact Us
If you have any questions about this Privacy Policy, contact us at info@yardageoutdoorliving.com or by mail at the address below.